OPERATIONS GUIDE

Opening and closing handover

Record checks, exceptions and the next shift’s actions.

Edit in Excel or another spreadsheet app. Enter your actual figures in the blank English template.

1. 01

   Check before opening

   Review reservations, expected orders, staffing, stock shortages and equipment. Assign unresolved issues from the previous shift.

2. 02

   Confirm station readiness

   Check tools, ingredients, instructions and packaging. Report equipment faults to the responsible person rather than assuming it is safe to use.

3. 03

   Record service exceptions

   Note shortages, substitutions, customer requests and delays. Include the time and action so the next person can understand the situation.

4. 04

   Follow closing procedures

   Record leftovers, waste, washing, storage and equipment shutdown using kitchen procedures. Distinguish the person completing a task from the reviewer.

5. 05

   Confirm handover

   Bring outstanding issues, purchasing needs, equipment checks and reservation notes together. Record acknowledgement by the next shift.